Automation Simplified

Automation Simplified includes essential services for accountability, efficiency, and success. Keep a pulse on your IT team by streamlining the time spent on issue management and project progress.

Ticketing - Project Management - Time Tracking

DataMAPt's Ticketing System

Integrates Effortlessly

There is no need to spend valuable time configuring existing features.

Synergy with Time Tracking

Time spent on tickets is automatically logged to DataMAPt's Time Tracking system, alleviating the wasted time filling in time cards at the end of the day.

Easy to Use

Your customers and employees can create, edit and view tickets in seconds.

MSP Friendly

MSPs can resell this microservice to their existing customers who need a powerful yet easy-to-use Ticketing solution.


Full reporting, time card approval, and integration to third-party ticketing systems are available.

Project Management

Key tools for planning, organizing, and executing projects

Keep the project on budget and the team on task

Breakdown of phases, milestones, and tasks per project

Collaboration with centralized communication

Transparency with a real-time activity log

Graphical visualization of resource allocation and progress

High-level view of project statuses

DataMAPt's Time Tracking

Automatically record your employee's time based on the work as they complete it.

30 minutes on a call

45 minutes clearing an alert

2 hours in a meeting

3 hours 15 minutes automatically entered into their time-sheets

For MSPs, the time is separated by each customer and can save time in billing and invoicing.

Key features include:

Time sheet approval

Locking previous time periods

Exporting to third-party sources